The CRM Knowledge Center by ChronosCodex

Find the Right Insurance CRM

Plain-English insurance CRM guides, comparisons, and workflow breakdowns for agents and agencies managing households, policies, renewals, calls, SMS, and commissions.

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The ChronosCodex book-of-business dashboard: pipeline, queues, and activity in one view
Watch the trailer

A cinematic look at the CRM operating system behind the guides.

Fifty-four seconds of ChronosCodex: households, conversations, renewals, automation, agents, and commissions moving as one command center.

Sound on for the full trailer experience.

See a household-centered CRM in action

Real screens from ChronosCodex: the CRM these guides are written around. Click any image to enlarge.

A household-centered CRM record with members, policies and coverage
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The household record

Members, policies, coverage, and every conversation on one parent record.

An insurance CRM dashboard with pipeline and activity
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Book-of-business dashboard

Pipeline, queues, renewals, and daily activity at a glance.

The Clients list with search and filters
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Your whole book, searchable

Search, filter, and bulk-act across every client and prospect.

Featured Comparisons

How insurance-specific CRMs differ from general-purpose platforms, and when each makes sense.

A general-purpose marketing platform vs a CRM built around households, policies, and renewals.

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Configurable horizontal CRM vs an opinionated insurance workflow that works on day one.

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Marketing-funnel automation vs an insurance book-of-business system.

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AEP/OEP timelines, scope of appointment, and per-member Medicare data: what to look for.

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High-volume enrollment, renewals, subsidies, and bilingual follow-up at agency scale.

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CRM Guides

Fundamentals for running a book of business in software instead of spreadsheets.

Households, members, policies, and the data model that keeps renewals from slipping.

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The single biggest structural difference between generic CRMs and insurance CRMs.

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What agents should expect their CRM to do for the money side of the book.

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A closer look

Communications, calls, and AI: all on the household. Click to enlarge.

Works with HealthSherpa

HealthSherpa integration on every plan: live ACA quotes and saved quotes on the household record, using your agency's own HealthSherpa account and API key. Policy status needs HealthSherpa to approve that access for your key. ChronosCodex is not affiliated with or endorsed by HealthSherpa.

See how the HealthSherpa integration works

Medicare plan tools inside the CRM

Available on every plan. Built from public CMS files for agent use: confirm benefits with the plan's Evidence of Coverage before advising a client.

Screenshots from the public demo, showing public CMS plan data. Try it in the demo

Chronos pricing and included usage at a glance

Chronos publishes plan limits so comparison visitors can see the included records, storage, and communications before starting.

See the full pricing and usage table.

Free tools for insurance agents

3 free searches a day. Unlimited with a free Chronos account.

APTC repayment calculatorEstimate excess APTC a Marketplace household could repay at tax time (Form 8962, 2025 to 2027).2027 Medicare Advantage plan comparisonPremium, max out of pocket, copays, dental, vision, OTC and Part B giveback by ZIP.Medicare Advantage provider searchFind a doctor and see which carriers' public Medicare Advantage directories list them.Plan disruption lookupWhich Medicare Advantage plans ended or left a county, with CMS enrollment.
See all free tools →